GLØD is responsible for the processing of your personal data, per the Personal Data Act and EU Directive 94/46/EC. Your information is used to fulfill our obligations, such as processing orders, providing service, and sending newsletters and offers.
We document communication in case of complaints or questions. Specifically, we use your data to:
- Process bookings (e.g., name, address, birth date, bank info)
- Notify about changes via SMS (e.g., phone number)
- Send marketing material (e.g., email address, name)
- Contact you regarding bookings (e.g., phone number, name)
- Respond to questions (e.g., email)
- Provide targeted offers (e.g., purchase history)
- Confirm age (e.g., birth date)
Your data is stored only as long as necessary or legally required. We cannot delete data subject to legal obligations (e.g., bookkeeping).
Your Rights
You may request a report on the personal data we store about you. You may request corrections or deletions of incorrect or irrelevant data. Once per calendar year, you may request this free of charge via written, signed letter to GLØD's postal address. Email requests are not accepted.
Postal Address:
TENNA event og utleie
Tennveien 33, 8850 Herøy
You may withdraw your consent to marketing use of your data at any time.
Who Can Access Your Data?
GLØD will not sell or share your data, except with shipping companies, payment services, credit agencies, etc., as needed.
How We Protect Your Data
We use SSL encryption. For card payments, we work with a PCI DSS-compliant provider to ensure secure handling.
Cookies
Cookies are small files saved when you visit our site. There are permanent and session cookies. Permanent cookies are stored on your device, while session cookies are deleted when you close your browser.
GLØD uses cookies to enhance your website experience. We do not store personal information or share cookie data.
You can delete cookies via your browser settings. You may also disable them, but this will affect functionality. We use third-party cookies for analytics tools like Google Analytics.